Rc typhoon class submarine1/9/2024 ![]() ![]() There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of handling days. We will also notify you of the approval of refund. Once return is received and inspected, we will send an email notifying you that we have received your returned item. ![]() Any item not in its original condition, is damaged or missing parts for reasons not due to our error Collectible goods like action figures, PVC figure which original box has been opened There are certain situations where only partial refunds are granted (if applicable) NOTE : Please do not send your return package back to manufacturer To complete your return, we require a receipt or proof of purchase Some of our goods are exempt from being returned: It must also be in the original factory packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 7 days have gone since delivery and you have not initiated any request, unfortunately we can’t offer a refund or exchange. Return of goods is valid for 7 days upon delivery of order. Once buyers placed pre-order which mean they have full understanding and agreed with our Terms & Conditions.As a good practice, please separate IN-Stock and Pre-Order items into 2 orders. If you combine in-stock and pre-ordered items, ALL items will be shipped together when all pre-ordered items are available.All pre-order funds are non-redeemable and non-exchangeable.If outstanding invoice not settled in 30 days, buyers are deemed to forfeit pre-order goods and all prepaid deposits non-refundable.balance payment or shipping fee before shipment. E-mail or SMS notifications will be sent to buyers when product releases. Please make sure all outstanding payments to be cleared, i.e.However, refund can be processed after 2 years maximum waiting time.NO refund can be made after 3 days from pre-order placement.NET refund amount would be payment price less any non-recoverable charge incurred by INS Hobby.If buyer changed mind right after pre-order, we ONLY accept refund within 3 days of cooling period from order placement date (inclusive).If 2 years passed after official release time and item still not released, we justify that item will never launch and refund to buyer in FULL. Maximum waiting time for pre-order goods would be 2 years.Deferral of release date is a usual practice in toy industry and therefore, please do not place any order if buyer is unwilling to wait.Actual release time heavily depends on manufacturer's discretion and is completely uncontrollable by INS Hobby.Estimated release time will be shown on product page.Shipping fee is not accounted of (due to weight uncertainty) and payable on release of product.(Generally 30% down payment or 100% full payment). Pre-Order requires payment at checkout in order to secure availability of desired item.Please read carefully on following terms and condition before placing pre-orders.Pre-Orders are goods which currently NOT in circulation within the market and buyer pays to secure availability of product in future release. ![]()
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